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Question :
How long will it take for my order to be delivered
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Once payment has cleared for your order, we will produce your order within 1 business day. Standard delivery is USPS first class mail, but you may upgrade shipping to any other USPS class to expediate delivery. |
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Question :
Can you print my bills in Color
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We currently only print black & white bills on colored paper. The available paper colors are the standard Monopoly bill colors. You may choose any of these color for your denominations. |
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Question :
What is the status of my order
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You can always visit the order status page and enter your order number to see its current status. Once the order is shipped a link to the USPS postal site will appear under the order status showing any tracking information. |
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Question :
I want more customization that the wizards allows, can you still make my bills
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Yes, please contact us via the contact form with your specifics needs. We will provide a quote for each custom order. |
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Question :
Do you Ship International
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We have a limited number of counties we will ship to, check our list to see if you country is available. |
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Question :
Is my information Secure
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Yes, your order is secured by the combination of your unique order number and email address. Without these 2 pieces of information your order can not be viewed or changed |
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Question :
Is my information Private
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Yes, all information is secure and private. You can opt in to have your bills displayed in the bill gallery, but the image of your bills is the only information displayed. |
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Question :
Why do I have to enter my email address and a password to create money
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We use your email address and password to protect your custom money. You must know your email and password to modify any orders under that account. |
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Question :
I ordered money and I like it. How can I easily place an order for more sets.
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Simply go to the order status screen and click the "Order Again" link next to your order. This will create a new order number. You can then change |
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Question :
Why can't I change information for my order after it has been shipped
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You can view orders that have been shipped, but can not change information. If you would like to order more money use the "Order Again" link on the order status page. This will creat a new order based off an existing order which you can then change the information for. |
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Question :
Can I change the game or bill layout once I have configured my bills
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Yes, if you change the bill game the denominations will change to the denominations for that game. All custom information for your bills will be preserved and show up for the new bill layout. |
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Question :
Why can I not edit all 4 custom message lines
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Some layout do not support all 4 message lines, or a bill watermark. These features will be disabled for these bills. |
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Question :
Why will you not accept my graphic
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If we feel your uploaded images violates copyright law, we reserve the right to refund your payment and cancel your order. |
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Question :
I have a coupon code I wish to enter to save money I my order, where do I enter it
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When you configure your order, you will enter your coupon code on the Savings step . Enter your code in the designated space and your invoice total will adjust for the coupon. Only one coupon may be applied at once. |
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Question :
I would like to see what papers you have available, is that possible
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We stock lots and lots of paper options for your bills . You can even order up to 10 bills for free, nothing beats seeing and feeling the paper options yourself. Click here to order your free 10 bills. |
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